Manage Deliveries
Manage deliveries from the desktop or mobile apps
By Emma1 author25 articles
InhouseDelivery Desktop App
Full featured settings available from any browser
Manage delivery orders (desktop)
Create a delivery request
Reassign a delivery (desktop)Reassign an order
Redispatch an order (desktop)
Cancel a delivery request (desktop)
Add manager note (desktop)Add a note against an order for other managers to view
Live mapView deliveries in real-time on our live map
Download orders
Driver activity report
Mobile app for managers
Manage deliveries wherever you are using the IHD mobile app
Introduction to the mobile app: managers
Manual dispatch (mobile)
Reassign an order (mobile)
Redispatch an order (mobile)
Manager menuChange your password, get help, or edit your profile straight from the mobile app
Create a delivery request (mobile)Orders can be manually created on the mobile app, as well as the desktop app.
Switching between manager and driver modeManagers can switch between manager and driver modes within the IHD app when they are assigned orders for delivery.
Mobile app for drivers
Make deliveries a breeze with the IHD mobile app for drivers
Getting started with the IHD mobile app (drivers)
Delivering an order
What to do when a customer is not available
Enabling location services
Delivering multiple orders
Performing a contactless delivery
How to go online and offline
Driver menuUpdate your profile, get help or change your password within the driver app
Getting help with a delivery