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IHD Billing Details/Account

Billing details are required before orders can be dispatched

Written by Emma

Before orders can be dispatched, a payment method must be entered. InhouseDelivery supports both ACH (US and Canadian bank accounts) and credit card.

At present payment details can only be entered on the desktop app.

Add/Edit Billing Details

Step 1: Navigate to Billing

  1. Click the user menu in the top right-hand corner of the main menu. Select Billing. (Note this option is only available to account administrators).

  2. Next, click Add from the Payment method section

Step 2: Enter billing information

  1. Enter billing information on the form displayed, including your desired payment method. (Note ACH direct debit is only available for US and Canadian customers.)

  2. Upon completion, press Submit.

You will not be charged anything when you click the Submit button. Your account will only be debited after you start making deliveries using IHD.

Billing details (name/address) and payment information (credit card number / account number) can also be changed from the Billing screen.

Cancel Account

IHD does not have any monthly fees. It's easy to stop and start using it at any time. No commitments! If you would like to stop or pause using IHD, it's as simple as turning off auto-dispatch. To do this:

  1. Go to Settings

  2. Click Dispatch

  3. Toggle off Auto-dispatch

  4. Save

If you use Shift4 POS you can uninstall Inhouse Delivery, following the directions in this article.

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