Introduction
We've created this simple guide to get your restaurant ready for delivery using InhouseDelivery (IHD) and SpillOrder.
When your InhouseDelivery and SpillOrder accounts are connected, all SpillOrder delivery orders will automatically flow through to InhouseDelivery. These can then be dispatched for delivery, either manually or automatically.
Overview
There are 6 key steps to a successful integration:
Create an InhouseDelivery account
Link your SpillOrder and InhouseDelivery accounts
Configure your InhouseDelivery account
Enter your billing information
Start auto-dispatching orders
(Optional) Download the InhouseDelivery mobile app
Step 1: Create your InhouseDelivery account:
Go to your partner page: https://inhousedelivery.com/partners/spillover and click on "Create your account". This will take you to the IHD merchant registration page where you can follow the steps to create a new IHD account.
2: Link your SpillOrder account to InhouseDelivery
To link your SpillOrder and InhouseDelivery accounts, you'll need the following details:
IHD location code
IHD client id
IHD client secret
Client ID and Client Secret can be generated from the Settings -> API Keys page.
Once you generate an API key, make sure to copy both the Client ID and Client Secret as this will be the only time you will see the Client Secret for security purposes.
To copy the Location Code, you can navigate to Setting -> Dispatch where you will see at the bottom of the page listed as Restaurant Token.
Once you have the required details, log-in to your SpillOrder account, select the location for your restaurant and navigate to Pickup/Delivery.
Click the "Enable IHD" toggle button and paste the client id, client secret and location codes into the appropriate fields.
Once you've completed this step, you will start to see your SpillOrder delivery orders appear in your Inhouse Delivery account.
Step 3: Configure your InhouseDelivery account
IHD is accessed via the InhouseDelivery app at https://app.inhousedelivery.com/.
Log-in using the e-mail address and password you set when you created your account or given to you by your reseller. Once you have logged in, click on Orders in the top menu.
This is where you'll see incoming orders from SpillOrder.
Settings are accessible by clicking the icon on the far righthand side.
This is where you can edit the settings applicable to your restaurant.
Default note for drivers
This is where you can provide instructions to delivery drivers.
For example, "Pick up the food from the back door" or "Please call upon arrival".
Alerts and Notifications
You can also choose when to be alerted about late pick ups and drop offs.
NB: Settings are specific to Locations. If you have more than one Location, you will need to define your settings for each Location separately.
Step 4: Enter your billing information
Next, enter your billing information.
To find this, click on your Company Name in the top left hand corner of the main menu. Here you'll see an option for Billing.
Click + Add billing details.
Enter your billing name and address.
Finally, choose your desired payment method. We support both ACH direct debit (US) and credit card billing.
You will not be charged anything when you click the Submit button. Your account will only be debited after you start making deliveries using IHD.
Step 5: Start auto-dispatching orders
When you're ready to have InhouseDelivery start auto-dispatching orders, you simply need to switch it 'on'.
You can do this by navigating to the Settings, as highlighted in Step 3, and clicking the toggle beside the Auto-dispatch setting.
Toggling it 'on' means that InhouseDelivery will automatically dispatch orders for deliveries. You will be able to view and manage these deliveries via the dashboard.
If the Auto-dispatch setting remains off, you will need to manually dispatch orders if you wish them to be delivered.
(Optional) Step 6: Download the InhouseDelivery mobile app
InhouseDelivery is fully integrated into the SpillOrder app so you do not need a separate app to manage delivery orders.
However if you choose, you can also download the InhouseDelivery mobile app to keep an eye on your orders. To download the mobile app, follow the links below based on your device.














