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Connect your direct online ordering page to Google Business Profile

Make it the preferred link so your customers order direct and not through third party apps.

Emma avatar
Written by Emma
Updated this week

Quick Start: Connect your direct order link to Google

  1. Go to google.com and log in > search {my business}

  2. Click View profile > Food ordering

  3. Turn Accept orders on your profile → ON

  4. Click + Add a link >Enter the online ordering link

  5. Turn on Preferred for pickup and Preferred for delivery > Save

  6. If third-party links are still showing on your Google profile, you can either:

Changes take 24-72 hours to take effect. If you had difficulty with the steps above, scroll down for detailed instructions.

Detailed Steps: Connect your direct order link to Google

Step 1: Open Google Business Profile Manager

  1. Go to google.com using the Google account tied to the business > search {my business}
    ​

  2. Click View profile next to the business name

Step 2: Enable Ordering on Profile

  1. In the business dashboard, click Food ordering
    ​

  2. Under Accept orders on your profile > toggle on
    ​

Step 3: Add or Edit Provider Link

  1. Under Your service providers > + Add a link
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  2. Enter your direct online ordering website URL. (For SkyTabOnline merchants, copy the Menu URL from LBM).

  3. Toggle on Preferred for pickup and Preferred for delivery > Save.
    ​

Hide or Remove Third-Party Marketplaces from Your Google Business Profile

Once you’ve set your online ordering page as the preferred ordering link, you can hide or remove other third-party providers (like DoorDash, Grubhub, UberEats, etc.) if:

  • You’re verified as the business owner, and

  • You have a direct ordering link (like SkyTab Online) connected to your profile

If third-party links are still showing on your Google profile, you can either:

  • Toggle them off under Food ordering > Manage online ordering, or

  • Submit a removal request to Google Support

Request Removal via Google Support

If the toggles are unavailable or not working, follow these steps:

  1. Go to https://support.google.com/business
    ​

  2. Click Fix an issue → Online food ordering
    ​

  3. Select Remove third-party ordering options
    ​

  4. Fill out the request form with your business details

📌 Here’s a template you can use when submitting your request:
​
​Subject: Request to Remove Third-Party Marketplaces from Google Food Ordering

Business Name: {Business Name}

Google Business Profile Link: {Paste the URL from profile}

Location Address: {Business address}

Contact Email: {Email}

Message:

Hello,

I am the verified owner of {Business Name}, and I would like to request the removal of third-party food ordering platforms (such as DoorDash, Grubhub, Uber Eats, etc.) from our Google Business “Order Online” button.

We offer direct online ordering through {Direct Ordering Provider Name – e.g., SkyTab Online}, and prefer that customers place orders directly with us to ensure accuracy, better pricing, and better service.

Please let us know once the third-party ordering links have been removed or if any additional steps are required on our end.

Thank you,

{Full Name}
{Position}
{Phone Number}

Remove a Specific Provider Manually

If a specific third-party link still appears:

  1. Go to Business Profile > Food ordering
    ​

  2. Choose the third-party provider link > Remove link

📌 Note: Google requires providers to remove third-party links within 5 business days after a request. If that doesn’t happen, you can report a violation through the same support page.

Support

For any support relating to InhouseDelivery, email the team at [email protected], or use the in-app chat located in the bottom right corner of the InhouseDelivery app. In-app support is available 24/7. Phone support is also available Mon-Sun, 7am-9pm PST: (888)450-3881

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SkyTab Online Integration and Setup
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