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View account statements

View IHD invoices from the desktop

Emma avatar
Written by Emma
Updated over 8 months ago

Introduction

IHD account statements are available to view from the desktop application.

Navigation

Select Billing from the menu in the top righthand corner. (Note this option is only available to account administrators).

Here you will be able to view your account statements, with the most recent being displayed at the top. For most customers, account statements are generated on a weekly basis.

On each row, two links are available:

  • Account statement displays the relevant billing information, including the payment amount, payment date, and a breakdown of the fees.

  • Usage generates a CSV file listing all orders relevant to the billing period.

Questions related to your invoice? Contact our support team via in-app chat or at [email protected]

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